About SONEPAR Group
Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services.
Through a dense network of 100 brands spanning 40 countries, the Group has an ambitious transformation agenda to become the first global B-to-B electrical distributor to provide a fully digitalized and synchronized omnichannel experience to all customers. Drawing on the skill and passion of its 45,000 associates, Sonepar had sales of €23 billion in 2020. Sonepar makes its customers’ lives easier, over the counter, visiting customers, by phone or online, – however we’re needed. Sonepar’s ambition is to become “La Référence” – the standard-setter for all its stakeholders. Visit www.sonepar.com to know more.
Sonepar 2020 Key Figures
Sonepar recorded sales of 23 billion euros in 2020, a decrease of 3.6% in Electrical sales compared to 2019, which was the best year ever in Sonepar’s history.
This solid sales performance, considering the global sanitary and economic crisis, reflects Sonepar’s global footprint, unique resilience of our associates, continuous investment in protecting customer service, including inventory levels and productivity benefits from process digitalization efforts started back in 2017.
The Sonepar Group has embarked on an ambitious transformation plan to maintain its position as a world leader in the B-to-B distribution of electrical equipment, solutions and related services. The Group aims to offer its customers the most advanced automated and digitized omnichannel processes on the market.
Here are Sonepar's updated key figures:
• 23 billion euros in sales
• 30% online sales
• 45,000 associates
• Present in 40 countries
• Over 100 brands
• 2,800 branches
• 150 distribution centers
• 1 million order lines per day
• Commitment to reduce Sonepar’s internal emissions by over 20% in 4 years and comply with the 2°C target.
• 230 Sustainability initiatives
In 2020, Sonepar also set up a strategic Digital Factory based on 3 continents leveraging the Group’s size to accelerate our omnichannel digitalization, which already represents 30% of Group sales.
“At Sonepar, our job is to make our customers’ lives easier. Our associates are our core strength and thanks to them, we are successfully leading the digital and energy transition head on. Looking back at 2020, I applaud the way in which our associates around the world united to overcome the crisis that we went through and continued in our mission to deliver first class customer service,” said Marie-Christine Coisne-Roquette, Sonepar Chairman.
Philippe Delpech, Sonepar CEO commented, “Since the beginning of the COVID-19 crisis, Sonepar’s 2,800 branches remained open even in the worst moments of the pandemic to serve our customers working in vital sectors: hospitals, data centers, and critical infrastructures. Our associates were extraordinary in 2020 and I wish to thank all 45 000 of them for their amazing commitment. They demonstrated their resilience and have continually strived to provide our customers with the great service they deserve. This unique crisis has proven, if needed, that Sonepar is really Powered by Difference.”
Sonepar Code Of Conduct
Sonepar is publicly releasing its worldwide Code of Conduct, in keeping with current practice within the Group.
Marie-Christine Coisne-Roquette, Chairman, said:
"Integrity has always been a key value and a compelling behavior at Sonepar. Today, in a world where compliance becomes increasingly essential, the Group is launching a substantial pro compliance and anti-corruption program, both to impress upon everyone the importance of combatting those evils and to help everyone avoid, detect and stop any non-compliant action."
Philippe Delpech, CEO, added:
"Compliance is a challenge for everyone at Sonepar, every day and in everything we do. To help everybody understand Sonepar’s expectations, we are issuing our Code of Conduct, which supplements all existing policies and instructions applicable in the Group. We want all our stakeholders—associates, customers, suppliers and third parties—to know and understand Sonepar’s compliance objectives and focus. Our mission is to communicate continuously, making sure our associates feel comfortable about reporting any event they believe is not in line with our Code of Conduct."
Sonepar encourages every natural person, whether employed by a Group company or not, to report, selflessly and in good faith, any serious and obvious breach of law or regulation, or any threat or severe harm to the business integrity, such as acts of corruption or influence peddling, and any behavior or situation that violates the Group’s code of conduct, which the individual personally gained knowledge of.
Sonepar is therefore launching its Sonepar Whistleblower Procedure ensuring the whistleblower's identity, the information provided and the identity of the person(s) involved in the reported facts remain confidential. The procedure, inclusive of a secured channel, makes it possible to communicate documents in support of the alert. The channel is outsourced, whereas assessment and monitoring of the alert are not. Click here to access the whistleblowing tool