Returns Policy

Please refer to the below returns policy conditions:

  • Online purchase returns can be made at any Lawrence & Hanson or Auslec branch
  • Proof of purchase is required for all stock returns
  • Stock will not be accepted for return where it has been supplied in cut lengths, or not returned in “as supplied” condition
  • Special buy-ins against customer orders will only be accepted for return where the original manufacturer/supplier also accepts the return
  • All stock accepted for return will be subject to a minimum handling charge of 20% of the invoice price, except in the case of defective or incorrectly supplied products

Please contact your local branch if you have any questions about our returns policy.



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